has a return policy that applies only for online payments leads, in case you used a gift card, used a promo code or made the payment through an authorized agent, we do not accept any returns or exchanges.

For online payments made through our website, please read the following terms carefully:
We have an activation fee of 40% of any order and we will discount a 5% of the total payment for each month that the service has been provided, you must contact our support team to downgrade the plan with at least five days of the reference cancelation date. To qualify, you must initiate the return by requesting a return authorization number by filling the form on

The customer must pay all costs related to refunding as well as costs we incur for credit card fees. We will not refund you with a credit to the credit or debit card used to purchase the item, nor will we send a check to you. The item may also be subject to a restocking fee.


  • Please allow 5-7 days for your return to be processed.
  • Terms are subject to change without notice.